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About Zappos
Zappos started as a small internet-based shoe retailer two decades ago. Today it actually sells shoes, clothes, bags, ornaments and that's just the tip of the iceberg. This "more" provides the best customer support, customer experience and friend culture. It hopes to move the world by showing that it is always possible to communicate satisfaction in a long-term, practical way to customers, employees, vendors, investors and the local area. Zappos sells mid-range buy-size products on its site and are common destinations in the extremely serious web-based shoe industry.
Zappos aims to add value by offering free shipping and free returns, a 365-day return policy, and fast delivery once order is placed. Customer service is available 24/7/365 and you will always be greeted with a friendly voice, chat or email.
